Dubai Trade will revolutionize supply chains with AI integration
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Mohamed AbuHamra, COO, Digital Technology, DP World, GCC, has revealed that Dubai Trade, the unified digital window to facilitate cross-border trade in the Emirate of Dubai, plans to introduce generative artificial intelligence (AI) into its digital products. The goal is to make the trade sector and supply chain networks simpler and more fluid.
AbuHamra he said that Dubai Trade has already launched some digital products that will help facilitate the product journey for the end user. He also highlighted the pioneering role played by Dubai Tradethe unified platform for commercial and logistics services, in the recommendation of the International Maritime Organization (IMO) that all seaports have a unified window by early 2024.
AbuHamra He explained that logistics services involve some complex issues that can be simplified by taking advantage of new technologies.
“Paying a specific commercial shipment can be complicated for the user, but purchasing a mobile phone through an e-commerce platform is easy and can be done in a few simple steps. So the goal is for the two processes to be similar.”
he said.
He added that they are currently working on a technical project, explaining that once the shipping receipt arrives at the port, proactive measures will be taken to accelerate operations, reaching the final step of delivering the merchandise directly to the warehouses, without the need to wait and carry out the shipping clearance process.
“Supply chains and the broader logistics sector, and the trade sector, are somewhat lagging in the adoption of digital technology compared to other sectors around the world, and this is what the Dubai Trade platform seeks to change.”
he said.
AbuHamra Likewise, he pointed out that there are more than 700 digital services available through the Dubai Trade platform, making it the leader and most advanced in this field.
He said,
“We have managed to establish our position as a digital provider of trade and logistics services, and digital arm of DP World in the GCC region. Our goal this year is to focus on customers and facilitate and improve the digital services provided to them.”
AbuHamra He highlighted the cooperation with partners from the commercial and logistics sector, streamlining the customer journey. Dubai’s role as a trade and logistics hub saw significant growth in 2023, particularly in non-oil trade affecting the Jebel Ali port. Dubai Trade The platform’s services and operational efficiency played a vital role in achieving results. Trade association agreements are reinforced with several countries Dubai Trade operations in 2023. The platform continues to lead digital innovation, aligning with Dubai Economic Agenda D33, completing more than 300 million transactions since 2003 and reducing paper use by 617 million documents. It recorded 32.6 million transactions in 2023, an increase of 25% compared to 2022.
News source: Emirates News Agency
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