‘Dubai. AI’ launches as digital urban concierge powered by artificial intelligence

Dubai. The AI ​​has been developed in partnership with government entities in the emirate, allowing it to be populated with accurate information and services from trusted sources, making them available to all users.

The platform aims to provide a complete and interactive source of information, continuously populated with data from official sources covering all sectors of the city. It acts as a personal digital assistant for users, designed using generative AI to answer their queries in real time, with a personalized touch, making users feel that the answers are designed specifically for them in an interactive dialogue context.

Matar Al Hemeiri, CEO of Digital Dubai Government Establishment, said: “Embracing and leveraging emerging technologies to make people’s lives easier, ensure their happiness and offer them seamless and exceptional services and experiences is now at the heart of Dubai’s strategy. to promote sustainability. development and shape the future, in line with the directives of our wise leadership to improve the quality of digital life in the emirate and make the most of advanced technologies, including generative artificial intelligence.”

“The Dubai. The AI ​​platform is a first-of-its-kind initiative that embodies Dubai’s proactivity and tireless efforts to provide seamless customer experiences that can be completed from anywhere and at any time,” Al Mansoori explained. “With the launch of this platform, Digital Dubai strengthens its comprehensive vision of the city, as it does with every innovation it launches in collaboration with its strategic partners. This serves to improve the quality of life from a digital point of view, as it relates to life, work, tourism and other vital sectors of your daily life.

Meanwhile, Saeed Al Falasi, director of the Dubai Artificial Intelligence Center, said: “Dubai launch. The AI ​​platform supports the emirate’s efforts to employ artificial intelligence applications in the development of the sectors and services that matter most to community members, in a bid to meet their current and future needs. This is in line with the wise leadership’s vision to strengthen effective government partnerships and collaborate to launch innovative initiatives and solutions employing the latest futuristic technologies.”

“The new platform, which was launched as a collaboration between Digital Dubai and the Dubai Artificial Intelligence Centre, presents an effective cooperation model to implement futuristic ideas that create a positive impact across all sectors,” Al Falasi added. “This, in turn, coincides with Dubai’s ambition to be a world-leading city in employing AI applications.”

Dr. Moza Suwaidan, Executive Director of the Digital Platforms and Applications Sector at the government establishment of Digital Dubai, said: “True to our mission of digitizing all aspects of life in the Emirate of Dubai, Digital Dubai constantly explores emerging technologies and Take advantage of the potential. They offer to create advanced and personalized services for the citizens, residents and visitors of the emirate. Artificial intelligence (and generative AI, in particular) is a revolutionary advancement that is transforming entire industries every day. The Dubai. The AI ​​platform takes advantage of the great potential that this technology has to offer and puts it within the reach of users to ensure seamless and personalized access to services and information, ultimately guaranteeing customer happiness.”

The Dubai. The AI ​​platform is open to users of all categories, including citizens, residents, visitors and business owners, allowing them to make inquiries on all health-related matters; education, including schools, colleges and universities; tourist destinations, restaurants and transportation; in addition to sports, weather, environment, tourism, aviation, business, real estate and many more details about the city that users may need.

The platform is currently available on the official Dubai City website (dubai.ae) and the DubaiNow app. Digital Dubai is working to add information sources and services as well as provide the platform across all government websites and applications in the Emirate of Dubai.

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum inaugurated the Dubai Artificial Intelligence Center in June at AREA 2071 at Emirates Towers in Dubai, in an effort to help Dubai government entities practically and effectively leverage future technology and prepare for future developments in various vital sectors. .

Dubai Future Foundation, Dubai Electricity and Water Authority (DEWA), Dubai Media Council and Digital Dubai oversee the implementation of the objectives and outcomes of the Dubai Artificial Intelligence Centre, in collaboration with various stakeholders, especially in the field of legislation development related to AI. applications, implement future-focused action plans, develop world-class global solutions and support domestic talents.