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Dubai.AI: the city’s innovative concierge

Digital Dubai launched its Dubai AI platform (Dubai.AI), which offers residents and visitors a comprehensive source of information and services covering various aspects of the city.

The platform is powered by generative artificial intelligence (gen AI) and is designed to answer queries in real time, making users feel like the answers are designed specifically for them.

What is Dubai AI?

Digital Dubai has launched the Dubai.AI platform, a generation digital urban concierge powered by AI.

It serves as a one-stop destination for users to access a wide range of information and services related to Dubai.

The platform covers sectors such as health, education, entertainment, business and more. It is accessible to everyone, including citizens, residents, visitors and business owners.

How to access Dubai.AI?

You can access the Dubai.AI platform through the official website of Dubai City ( and the DubaiNow application.

Digital Dubai plans to expand its availability by integrating it into various government websites and applications across the Emirate of Dubai.

What can you consult about?

Dubai.AI allows users to make inquiries on a wide range of topics, including health, education (schools, colleges and universities), tourist destinations, restaurants, transportation, sports, weather, environment, tourism, aviation, business, real estate and more.

The platform aims to provide complete and up-to-date information to help users.

The role of generative AI

The Dubai.AI platform uses generic AI to provide users with personalized responses in real time. This means that when you interact with the platform, you feel as if you have a personalized digital assistant that addresses your specific queries and needs.

Promoting inclusion

The Dubai.AI platform is designed to be inclusive, making it accessible to all categories of users, regardless of whether they are citizens, residents, visitors or business owners. Its goal is to provide information and services to a diverse audience.


Digital Dubai has collaborated with Dubai government entities to populate the Dubai.AI platform with accurate information and services from trusted sources. This partnership ensures that users have access to official and reliable data.

This initiative represents an important step towards improving the digital experience for those living in Dubai.

News source: Gulf Business

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