Amid exceptional preparations, Dubai airports offer special desks to welcome and guide guests to COP28

Dubai airports are preparing to welcome around 65,000 visitors at the upcoming COP28 conference.

Preparations for the event, which will take place from November 30 to December 12, 2023began in March and has involved the formation of several committees to ensure a smooth and seamless experience for all attendees.

“We are fully prepared to welcome the guests of COP28.”

saying Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports.

“All of these steps have been taken in cooperation with our strategic partners within the airport community.”

In an interview with the Emirates News Agency (WAM), Al-Shamsi He also mentioned the establishment of a control center to monitor operations at Dubai International Airport and Al Maktoum International Airport (DWC) to facilitate the flow of air traffic and related activities during and after the conference.

He explained that the measures included the installation of welcome tables for conference guests staffed by volunteers to answer guests’ questions, distribute brochures and provide information about the event. Additionally, the frontline workforce at both airports has been reinforced to facilitate movement at all service points, ensuring a seamless and easy experience for all our guests during the conference and beyond.

He stated that Dubai airports are fully prepared to deal with the current seasonal peak, which is expected to be historic. He highlighted the airport’s preparation, thanks to its advanced infrastructure and operational efficiency, which uses the latest technologies and qualified human resources to manage such periods.

These preparations to welcome state guests during the COP28 period are attributed to the exceptional global character of this event.

“As the main gateway to the country, these preparations have come to confirm the complete preparation that reflects Dubai’s image as a modern global city,”

he commented.

Al-Shamsi stated that Dubai Airports takes a comprehensive approach to ensure the success of all major events by providing world-class services to welcome and assist Dubai guests, ensuring that all teams work continuously to ensure the smoothness of each journey, ensuring an exceptional experience for every traveler. .

Al Shamsi noted that Dubai Airports carries out regular assessments of plans to ensure the airport’s readiness to receive visitors, especially as the conference coincides with the peak travel season at Dubai International Airport.

It is worth mentioning that Dubai Airports expects an active and exceptional movement during the current year, having recently adjusted passenger traffic forecasts for this year to reach 86.5 million passengers compared to the previous forecast of 83.6 million.

Dubai airports expect to welcome 88.2 million guests in 2024 and more than 93.8 million passengers in 2025.

News source: Emirates News Agency