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Microsoft and Majid Al Futtaim accelerate the roadmap for digital transformation

The organizations agree to jointly promote transformation initiatives in Majid Al Futtaim operations to create a higher level of customer experience by leveraging Microsoft global scale, market-leading offerings and deep industry experience.

microsoft expanded its long-term partnership with Majid Al Futtaim with a new strategic agreement that will enhance Majid Al Futtaim’s operations in the retail, real estate and entertainment sectors by utilizing Microsoft’s strong set of technologies and services.

Both organizations will work together on a series of strategic objectives that will leverage their strengths to improve innovation, data monetization and capacity development. The partnership will also allow them to drive digital transformation through a Governed Innovation Centre, which will be led by a team of experienced professionals from both organisations. The Innovation Center will focus on the development of advanced applications that drive automation, better customer experiences and intelligent solutions for shopping centers. These applications will be powered by microsoftAzure’s AI and data analytics capabilities, which will help Majid Al Futtaim to better understand your customers, optimize your operations and create a more seamless and personalized shopping experience.

We are proud to have been a key partner in Majid Al Futtaim’s digital transformation journey for many years.

saying Naim Yazbeck, CEO, Microsoft UAE.

Our partnership will accelerate this journey even further, empowering Majid Al Futtaim employees to take on new challenges, create innovative new customer experiences and improve business efficiency. We are confident that this work will help foster new possibilities for the retail industry across the region and beyond..”

Under the partnership agreement, both organizations will work together on a data strategy aligned with Majid Al Futtaim’s business objectives to deliver actionable insights and transform decision making horizontally across functions and operating businesses.

We are excited to embark on the next phase of our partnership with Microsoft. This alliance will not only enhance our digital capabilities but will also allow us to jointly explore and enter new markets in MENA.

saying Mohamed Tolba, Senior Vice President, Majid Al Futtaim Global Solutions.

The partnership is a testament to our commitment to innovation and our belief that advanced technologies are the key to future growth. We look forward to working with Microsoft to create new and innovative ways to better serve our customers and partners..”

Under the agreement, the companies will jointly develop comprehensive end-to-end roadmaps for innovative products and solutions and foster specialized expertise, collaboration and advanced practices in key digital domains such as automation, data, artificial intelligence, experience of employees and others.

Support Majid Al Futtaim To reduce its carbon footprint, Microsoft will also leverage several tools to enable compliance with sustainability standards. In line with microsoftWith a mission to train today’s professionals for tomorrow’s workforce, the partnership will also allow both parties to establish joint training programs, online courses and certifications to upskill employees in areas such as artificial intelligence, computing in the cloud and data analysis.

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