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Nedaa and Dubai Customs to enhance digital solutions and communication technology

Professional Communication Corporation, Nedaa, concluded a Memorandum of Understanding (MoU) with Dubai Customs with the aim of developing cooperation and partnership, and exchanging experiences and knowledge between the two parties.

The MoU will aim to enhance digital solutions for operations using modern communications technology, generating mutual benefits and contributing to creating more positive transformations in the quality of services, in line with the UAE’s leaders’ directives and strategic plans. .

The MoU was signed by Mansoor Bu Osaiba, CEO of Nedaa, and Rashid Al Sharid, Executive Director of the Administration and Finance Division of Dubai Customs, as a continuation of the distinguished relationship between Nedaa and Dubai Customs, to integrate efforts and exchange experiences to improve the level of services provided to various groups and segments of society.

Through this MoU, the two parties will focus on developing an operational mechanism aimed at ensuring a reliable and effective communication network for Dubai Customsexchanging information and data related to the field of emergencies and public safety, administrative and cognitive knowledge and experience, and providing consultations to improve the level of operations and services provided by Dubai Customs.

Talking about the MoU and its objectives, Mansoor Bu Osaiba, CEO of Nedaacommented,

“We are very pleased to sign this MoU with Dubai Customs to enhance our partnership, reiterating our vision of cooperating with various government agencies and institutions to contribute to improving efficiency in the field of secure communications. This partnership will open new horizons of cooperation between Nedaa and Dubai Customs to exchange experiences and knowledge and leverage our respective resources and capabilities to ensure the provision of a secure and reliable communications network.”

This MoU will include training courses for Dubai Customs work teams on how to use specialized wireless communications devices and will update them on the latest technical developments in “TETRA”Digital Trunked Radiocommunication System and the 4G network of Nedaa. The MoU also includes Dubai Customs in future service projects related to security, public protection and emergency requirements.

“Our cooperation with Nedaa is part of Dubai Customs’ interest in keeping up to date with the latest technological advances in the field of secure and specialized communications. Our goal is to adopt the latest technologies designed to improve safety standards and improve emergency response. “This MoU will contribute to the exchange of information and data and provide a reliable and effective communication network for Dubai Customs.”

saying Executive Director, Administration and Finance Division, Dubai Customs.

“This cooperation is in line with our mission to protect society and promote sustainable economic development through engagement, facilitation and innovation; and will support the objectives of Dubai Customs in its tireless efforts to develop its institutional capabilities and competitive advantage as a customs department pioneering technical development. The use of “TETRA”, provided by Nedaa, as the communications operator for Dubai Customs operations, will support such objectives and enable Dubai Customs to stay up to date with technical requirements, ensuring business continuity aligned with the vision and mission of the Government of Dubai to support Dubai. Centre, a leading entity in finance and business, and an important commercial center in global trade.”

Rashid aggregate.

According to the MoU, the two parties will form a team to oversee the implementation of the objectives and facilitate access to services by developing cooperation plans and mechanisms to achieve the objectives desired by both Dubai Customs and Nedaa. The MoU also includes enhancing cooperation between Nedaa and Dubai Customs on events, exhibitions and volunteer programmes, and providing regular updates on new services at Dubai Customs to enable Nedaa to provide the necessary solutions and technologies that support these services.

Both parties will exchange experiences and knowledge on best practices in the areas of institutional support at Dubai Customs. Dubai Customs will include Nedaa in the list of initial options in its field of expertise to involve them in future project plans, so that it is fully prepared to study the scope of external coverage, if necessary. In addition, cooperation will be established for the success of joint projects and to organize awareness workshops on technical and safety standards and intelligent systems of Dubai Customs.

Successively, Nedaa will provide necessary technical solutions and consultations on ways to improve external and internal coverage in public and vital facilities and other strategic and important locations in the Emirate of Dubai. Nedaa will also provide technical support for the “TETRA”to Dubai Customs, in addition to carrying out continuous system updates to support and ensure business continuity.

News source: Emirates News Agency

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