UAE launches ‘Zero Government Bureaucracy’ program to boost efficiency

The ZGB program seeks to eliminate redundant government procedures and requirements, significantly simplifying the administrative process. The initiative aligns with the UAE’s vision of a pioneering government experience, which began with smart government in 2013, which aims to provide round-the-clock services to members of the UAE community.

Under the new directives, ministries and government entities are tasked with the immediate implementation of the program, which includes canceling a minimum of 2,000 government measures, halving the time required for procedures and eliminating all unnecessary bureaucracy within the span of one year.

The performance of these changes will be closely monitored and celebrated at the end of the year, with the most significant improvements recognized.

The program is also intended to develop simpler, faster and more efficient government procedures. By focusing on consolidating similar procedures, eliminating superfluous steps and accelerating service delivery, the UAE government will take an extraordinary leap in the administration of its procedures.

With the aim of strengthening the effectiveness of government procedures of federal ministries and entities, the ZGB program will strive to improve the UAE’s leadership and its position in global competitiveness rankings in terms of government efficiency and minimal bureaucracy.

Aligned with the long-term objectives of the UAE Centenary 2071 and the more immediate vision of “We UAE 2031”, the program will be developed in three phases. These phases will focus on supporting the efforts of federal ministries and entities to achieve established goals, with the development of specialized solutions to address these challenges.

A comprehensive evaluation mechanism will be implemented to monitor progress, which will include criteria such as an entity’s commitment to identifying excess procedures, its contribution to simplification efforts, levels of innovation, and stakeholder participation in the process. .

At the end of the year-long initiative, entities will be ranked based on their success in eliminating unnecessary procedures and requirements, further incentivizing improvement and accountability.