What is Dubai Health, Dubai’s new entity that oversees patient care, and how is it different from DHA?

The academic health entity in Dubai was known as Dubai Academic Health Corporation and was established in 2021. It has now been renamed Dubai Health.

What happened with the brand change?

With the rebrand, the entity offers an integrated academic healthcare system that aims to promote healthcare services in Dubai by combining healthcare, medical education and scientific research. The new identity encapsulates essential pillars that underline collaborative teamwork, with the aim of consolidating Dubai’s leadership in advancing healthcare excellence in the fields of health, education and research.

Why did Dubai decide to opt for this healthcare model?

The world’s leading health systems, for example, Mayo Clinic, Cleveland Clinic, Johns Hopkins, etc., prioritize care, education and research, integrating facilities, staff and philanthropy to advance healthcare. Affiliations with universities underscore academic influence on patient outcomes and social well-being.

Some include philanthropic foundations. Dubai’s leaders decided to adopt this model to ensure that the emirate’s healthcare system also reaches world-class level.

Why is it considered a milestone?

The establishment of a new phase in Dubai’s healthcare system was timed to mark 53 years after the emirate’s first healthcare entity, the Department of Health and Medical Services or DoHMS, was created in November 1970.

How is Dubai Health different from DHA?

Dubai Health Authority (DHA) provided care and regulated healthcare providers and professionals after DoHMS was rebranded as DHA in 2007. Dubai Health will now be in charge of healthcare service delivery and patient care in Dubai, while the DHA will remain the regulatory authority. .

What will be the scope of DHA now?

DHA sets strategies and formulates policies. It regulates the healthcare sector, issues licenses to healthcare providers and professionals, and conducts inspections. It will continue to manage the insurance sector, the financing of the health system and public health policies.

How will Dubai Health provide care?

Dubai Health has taken on the role of overseeing the healthcare services of six hospitals, 26 outpatient health centres, 20 medical fitness centres, as well as the Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU) and the Al Jalila Foundation .

What are Dubai Health hospitals?

Rashid Hospital, Dubai Hospital, Latifa Hospital, Hatta Hospital, Jebel Ali Hospital (Emergency and Trauma Centre) and Al Jalila Children’s Hospital.

What is the new toll-free number to book appointments at these hospitals?

Dubai Health has launched a new toll-free number, 80060, for booking appointments at these hospitals and for queries related to Dubai Health entities.


Toll-free number to book appointments at Dubai Health hospitals/consultations

Can patients use this number to register complaints?

Patients can submit complaints related to health services to Dubai Health. However, medico-legal cases, especially those involving medical negligence, will be handled by the DHA.

What are the medical education institutions in Dubai Health?

Mohammed Bin Rashid University of Medicine and Health Sciences, Hamdan Bin Mohammed College of Dental Medicine, Faculty of Medicine, Faculty of Nursing and Midwifery. He will also oversee research, postgraduate studies and postgraduate medical education in the emirate.

What about the private sector?

Dubai Health will work in partnership with the private sector on the patient journey towards different outcomes. For example, with a hospital in the private sector, Dubai Health may have an educational mission or a research mission or even both together.

Dr Amer Ahmad Sharif, CEO of Dubai Health, during a recent Media Majlis.
Image credit: Sajila Saseendran | Gulf News

What benefits can patients obtain?

Dubai Health aims to improve the quality of patient care in the emirate. It envisions its professionals collaborating in multidisciplinary teams to provide compassionate, evidence-based care centered on patients and their families.

How will health professionals benefit?

Healthcare professionals can conduct research and see how research findings translate into clinical applications, directly benefiting patients. They can perform multiple roles as teachers, researchers in research projects, and consultants in hospitals.

What is Dubai Health’s value proposition?

Improve health outcomes, improve efficiency and coverage, attract strategic investments in life sciences, promote research and innovation, recruit and retain exceptional talent, and build local health capacity.

What is your vision and mission?

“Together we advance the health of humanity,” is the vision of Dubai Health. Its mission is “to serve to impact lives and shape the future of health by integrating care, learning, discovery and giving.

What are the values ​​you have?

Patient first (core value), respect, excellence, teamwork, integrity and empathy.

Who is part of the Board of Directors?

President Sheikh Ahmed Bin Saeed Al Maktoum, Vice President Sheikh Mansoor Bin Mohammed Bin Rashid Al Maktoum and members of the board of directors Awadh Seghayer Al Ketbi, Dr. Raja Easa Al Gurg, Abdullah Abdul Rahman Al Shaibani, Prof Sir Ian Andrew Greer, Waleed Saeed Al Awadhi, Mohammed Hassan Al Shehhi, Dr Amer Ahmad Sharif, who is also CEO of Dubai Health, and Professor Alawi Alsheikh-Ali, Deputy CEO.

Dubai Health in numbers in 2022

Number of professionals: 11,000

Emergency visits: 350,000

Inpatient admissions: 60,000

Outpatient visits: 4.7 million

Medical support for patients: 8,686

Graduate students in medical education: 595

Medical students: 439

Scholarships awarded: 60

Research grants: 100

Medical publications: 1114 (as of 2016)

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