Emirates has won five awards at the prestigious Grand Final of the World Travel Awards 2023.
Highlighting everything from First Class and in-flight entertainment to Skywards and branding, Emirates’ recognition is a testament to its long-standing investment in excellent customer experience.
At the high-profile industry awards ceremony, Emirates was named Global Leading Airline to the Middle East for the third year in a row and took top honors as Leading Airline for Inflight Entertainment, Leading Airline Brand and Leading First Class. Emirates Skywards was also crowned the World’s Leading Rewards Programme, an accolade it has won at the last 10 of the 12 ceremonies.
The Emirates’ unwavering belief that Travel is not just about the destination, but about the journey, underscoring its numerous ongoing investments in the customer experience, both in the air and on the ground. The airline’s commitment to raising the bar has also ensured that Emirates remains a top choice for travelers around the world.
Delivering on its brand promise to “Fly Better”, Emirates is undertaking a $2 billion investment to improve the inflight experience. Emirates has reinvented its food and drink offering, introducing unlimited caviar in First Class, a special cinema menu, in addition to its popular curated vegan menu. The Premium Economy cabin upgrade is underway and 22 A380s now sport completely refurbished interiors. Emirates offers 6,500 channels ice On-demand entertainment in all classes, including exclusives like an interview with UAE astronaut Dr. Sultan AlNeyadi, live from the International Space Station.
Each year, the World Travel Awards Grand Tour travels the globe in search of excellence, rewarding regional travel and tourism organisations, culminating in the Grand Final, where winners compete for top honours. Celebrating its 30th anniversary, the World Travel Awards are recognized globally as one of the most prestigious honors programs in the industry.
This year, Emirates has been widely recognized for its industry leadership in a wide range of categories, including its recent double victory as Best Airline in the World and Best Airline in the Middle East at the 2023 ULTRAs, as voted by travelers everyone. The airline was also crowned APEX 2024 World Class Airline and the 2024 IFSA award for Best Onboard Comfort, and won the Transport and Logistics Company of the Year award at the Gulf Business Awards 2023.
News source: Emirates