UAE News Today : Politics

Location, hours, number and more

In the United Arab Emirates there are currently 116 post offices, originally established in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah between 1963 and 1964. The oldest functional post office, originally called the General Post Office (GPO) and now known as Karama Post Office, was built in 1975. Despite renovations and the construction of a new two-wing building in the 1980s, it remains an essential part of Dubai’s postal services .

“Karama Post Office in Dubai is the oldest existing post office, built in 1975”

shared Abdullah Mohammad Al Ashram, CEO of Emirates Post.

In its early days, Karama Post Office was an important landmark, one of the largest buildings in the country during the 1970s. It initially served as the headquarters and central postal office of Emirates Post, but also had a building dedicated to sorting. manual.

Over time, as Emirates Post expanded, administrative functions and sorting operations were moved to the Umm Ramool area, now the main centre. However, Karama Central Post Office continues to actively serve customers. Its history is intertwined with the evolution of postal services in the United Arab Emirates, with the first postal agency established in Dubai in 1909. The Directorate General of Postal Services was formed in 1972 after the Emirates united, and Emirates Post began officially in 2001, later becoming Emirates Post Group in 2007.

Since last year, the Karama Central Post Office played a crucial role, handling 80% of Emirates IDs for people without PO boxes. Following the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the post office was refurbished, ensuring its continued importance in providing essential postal services to the community.


How to get to Karama Post Office – easy access from anywhere

ADDRESS: – Zaa’beel St – Al Karama – Dubai – United Arab Emirates, POBox 111311

The nearest bus stop to Karama Post Office in Dubai is Umm Hurair, Road 1 – 01. It is a 3 min walk away.

Bus lines to Karama Post Office in Dubai




Al Quoz, bus station


The Dubai Mall


Lulu Town


Jebel Ali, bus station


Dubai Investment Park


Al Karama Bus Station


Souk del Oro bus station


Qusays Industrial Zone


Lamcy Square


Qusais, Bus Station


Rashidiya Metro Bus Parking


Wasl Park Terminal


Deira City Center Bus Station


Nakheel Seaside Metro Bus Stop


Al Karama Bus Station


Jebel Ali, bus station


Oud Metha Metro Station Terminal


Lamcy Square


Nad Al Shiba, Clinic

For a faster option, Dubai Metro stations such as BurJuman and ADCB are convenient options. Its proximity adds an additional layer of accessibility, ensuring a smooth and efficient trip to the post office.


  • Monday to Sunday: 7:30 a.m. – 9 p.m.
  • Friday closed

Please note: During Ramadan, Karama Post Office hours are 09:00 am to 05:00 pm


  • Call: +971 600 599 999 (Monday to Saturday from 07:00 to 21:00)
  • Email: (Response time: Within 24 hours, 07:00 to 21:00, Monday to Saturday)
  • WhatsApp: +971 600 599 999 (Track your shipment and receive assistance from your virtual assistant 24/7)


  • Diverse services at your fingertips

At the central post office, you are not limited to just sending and receiving mail. A variety of services are available, including money orders, international money transfers, and bill payments.

  • Efficient Emirates ID collection process

If you have applied for your Emirates ID, picking it up will be very easy at the Dubai Head Post Office. Upon receiving a confirmation SMS from Empost, simply present your Emirates ID application and EIDA receipt for hassle-free collection.

  • Optimized customer experience

Gone are the days of standing in long lines. Upon entering the post office, take your token number and relax until your number appears on the screen. With ample seating, waiting is now a comfortable experience. Professional and helpful staff ensure efficient service and multiple counters speed up the process. Additionally, there is a café on site to make your visit even more comfortable.

Karama Post Office is a hub that goes beyond traditional postal services and offers a range of practical solutions for the community. From handling money orders to facilitating international transfers and bill payments, it meets various needs. Emirates’ simple ID collection process ensures efficiency, and the welcoming atmosphere with friendly staff adds a touch of reliability and ease.


1. Is there a fee for collecting Emirates ID from Karama Post Office?
No, there is normally no fee for collecting your Emirates ID from Karama Post Office. However, it is always a good idea to check for any updates or changes to the fee structure.

2. Can I track my international shipment at Karama Post Office?
Yes, Karama Post Office offers tracking services for international shipments. You will be able to inquire about the tracking process and obtain the necessary information for your package.

3. Are there any restrictions on package size and weight for international shipments?
Yes, there may be restrictions on package size and weight for international shipments. It is advisable to check with the post office for specific guidelines and limitations.

4. How long does it take to process a money order at Karama Post Office?
The processing time for a money order at the Karama Post Office may vary. You can inquire about typical processing lengths and expedited services that may be available.

5. Are there bilingual staff at Karama Post Office?
Yes, Karama Post Office usually has bilingual staff who can help customers in English and Arabic. This ensures effective communication and support for a wide range of visitors.

6. Is parking available near Karama Post Office?
Yes, parking is available near Karama Post Office, providing convenience for visitors who choose to drive.

7. Can I buy postage stamps at Karama Post Office?
Yes, you can buy postage stamps at Karama Post Office. They provide essential postal supplies to meet your shipping needs.

8. Is there a lost and found service at Karama Post Office?
Yes, Karama Post Office may have a lost and found service where you can inquire about any items lost within the premises.

9. Is there any discount for bulk mail services at Karama Post Office?
Karama Post Office may offer discounts for bulk mail services. If you frequently send large volumes of mail, you may want to inquire about possible discounts or special rates.

10. Can I make an appointment for specific services at Karama Post Office?
Currently, appointments may not be required for general services at the Karama Post Office. However, you can check if certain services or practices allow pre-scheduled appointments for your convenience.

11. Can I send and receive packages internationally from Karama Post Office?
Yes, Karama Post Office facilitates international mail services, allowing you to send and receive parcels globally.


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