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Evacuating Palestinian patients from Gaza: How UAE healthcare provider is saving lives – News

Published: Wednesday December 27, 2023, 6:00 am

As thousands of Palestinians, mostly women and children, have died in the war between Israel and Hamas, an Abu Dhabi-based healthcare provider has stepped up to save crucial lives in Gaza.

Response Plus Medical (RPM), through its group of well-trained and experienced paramedics and state-of-the-art ambulances, has been rescuing hundreds of injured Palestinians as part of the UAE’s Gallant Knight 3 mission.

“Transporting patients by air from a war field with life-threatening conditions, extensive burns, bone trauma and oncology patients requires a special skill set. RPM has a team of advanced paramedics and EMTs trained in this very field of air evacuations,” RPM CEO Dr Rohil Raghavan told Khaleej Times in an exclusive interview.

“RPM’s central control center monitors and supports this entire evacuation process until the patient is safely received by the treating hospital.”

RPM, part of Response Plus Holding PJSC (RPM), is the largest provider of on-site healthcare, emergency medical services and occupational health solutions in the UAE.

“RPM is proud to be part of this noble mission, Gallant Knight 3, launched by the President of the United Arab Emirates, His Highness Sheikh Mohamed bin Zayed Al Nahyan and executed by the Joint Operations Command of the Ministry of Defense.”

Additionally, RPM and Abu Dhabi’s Burjeel Holdings have partnered with Cairo’s Cleopatra Hospital Group to provide complex and emergency medical support to severely injured children transported from Gaza.

“RPM forged partnerships with Cleopatra Hospitals Group in Egypt to provide humanitarian aid to Gaza.”

RPM has a total fleet of more than 350 ambulances and a staff of more than 1,600 people. The company’s ambulances have been on the front lines as injured Palestinians have been flown to Abu Dhabi for treatment. Its team of paramedics has been accompanying the injured and cancer patients on special flights landing at Abu Dhabi International Airport from Egypt’s El Arish International Airport.

“We will continue to serve the community as best we can. “It has been an exceptional year for us, marked by expansion, innovation and a continued commitment to excellence in pre-hospital care,” said Dr. Raghavan, named the new CEO in July.

5G ambulances, Haj services

Other notable contributions this year include being the official ambulance service for the Embassy of India in Saudi Arabia during the Haj season by providing eight advanced life support ambulances, introducing the first 5G-enabled ambulances in Abu Dhabi ensuring faster response, real-time data transmission and enhanced medical capabilities and spearhead the first Joint Commission International (JCI) accreditation campaign for site clinics of 148 ADNOC clinics operated by RPM.

Talking about 5G-connected ambulances, Dr. Raghavan noted that it is a game-changing technology in pre-hospital care.

“When a patient is transported in these 5G ambulances, throughout the journey all medical parameters are communicated live to the designated healthcare workers of the hospital. As soon as the patient arrives at the hospital, there is no need for triage treatment and treatment can be started immediately.”

8,000 life supports trained

Medical staff training and supply are among RPM’s key verticals. This year, it has trained more than 8,000 people in a spectrum of certification programs, including advanced cardiovascular life support, basic life support, pediatric advanced life support and other first aid courses. “We saw significant growth in delegate training and expanded the diverse range of training courses at RPM subsidiary Healthtech Training Center in Abu Dhabi.”

Dr. Raghavan highlighted that the company is looking to expand the reach of its training wing with unique programs in several new sectors.

“Recognising the importance of a skilled workforce, RPM partnered with the Fatima College of Health Sciences in Abu Dhabi, securing a pipeline of future medical professionals and fostering closer ties with the academic community.”

Its Essential Food Safety Training course received approval from the Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) to train food handlers in Abu Dhabi. Additionally, the Neonatal Resuscitation Program (NRP) has earned accreditation from the American Heart Association, allowing for the training of healthcare professionals in delivery rooms, neonatal wards, and ICUs.

Sports, community events.

RPM, a company listed on the Abu Dhabi Stock Exchange and the FTSE Global Micro-Mid-Cap Index, posted a strong financial performance with a 29 percent increase in net profit during the first half of the year.

“This growth reflects our commitment to efficient operations and reinvestment in essential services,” added Dr. Raghavan.

RPM has been providing emergency medical services for mega sports and entertainment events in the UAE and the region. This month, RPM offered medical services and solutions during the ADNOC Abu Dhabi Marathon. Their team continues to provide comprehensive medical coverage for the ongoing Mother of the Nation Festival in Abu Dhabi.

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